Customer Service Virtual Assistant

Virtual Customer Support Associate Telangana,India Job ID: 240111821 A customer service representative (CSR) deals directly with clients, while a virtual assistant handles various tasks, not limited to customer service. Customers have higher value word-of-mouth referrals, and every new customer treated well has the ability to create a few dozen of new customers for your business. […]

Chatbot for Healthcare Insurance

Conversational AI for Insurance Alternatively, it can promptly connect them with a live agent for further assistance. The bot responds to FAQs and helps with insurance plans seamlessly within the chat window. An AI chatbot can analyze customer interaction history to suggest tailor-made insurance plans or additional coverage options, enhancing the customer journey. Customers can […]

What Is Customer Service Automation? Full Guide

Customer Service Automation: How to Do it the Right Way In most cases, it’s implemented by adding automatic responses to users’ queries or integrating artificial intelligence solutions. In the past, customer service was traditionally seen as a cost center, so it didn’t receive the attention it deserved as an attractive—let alone a vital—technology investment. Opportunities […]